FAQ

Does the Telx SIM work outside the USA?
Yes! Our SIM's work in over 180 countries. Check out our coverage map to see if your country is supported.
Fri, 3 May, 2019 at 1:33 PM
What happens if I lose my SIM or Phone?
If you lose your SIM you have 2 options.  1. Retrieve your funds through the recovery tool using the recovery keys sent to your email during sign up.  ...
Wed, 6 Mar, 2019 at 7:08 PM
What happens if I forget my confirmation pin?
If you forget your confirmation pin, retrieve your funds with the recovery tool using the recovery key card that was downloaded when the SIM was activated.
Sat, 20 Jul, 2019 at 2:22 PM
What digital currencies do you support?
Telx currently supports Bitcoin, Litecoin, Dash, Zcash, and Bitcoin Cash. Ethereum and Ripple are currently in development. Our team is hard at work impleme...
Fri, 8 Mar, 2019 at 6:10 PM
Are there any fee's associated with sending a transaction?
The only fee Telx charges is a $17 monthly service fee. Telx uses a third party multisig wallet provider that will impose a small fee on each transaction. W...
Thu, 22 Aug, 2019 at 1:17 PM
Why can't I pick a phone number from my country?
Because of the regulatory environment and high costs, Telx is unable to offer phone numbers of many countries. THIS DOES NOT MEAN YOU CANNOT USE OUR SERVICE...
Tue, 7 May, 2019 at 1:33 PM
Can I send SMS transactions to non Telx phone numbers?
Yes. Telx phone numbers are able to text most phone numbers outside of the Telx network. However, some international carriers may block or deny texts coming...
Wed, 28 Aug, 2019 at 3:09 PM
Do you offer data and calling?
No. We only offer SMS messaging.
Wed, 28 Aug, 2019 at 3:13 PM
Does SMS messaging work the same as a regular telecommunications company?
No. In many countries Telx is unable receive messages from other carrier phone numbers. Telx should be viewed as a "one way" SMS transaction.
Wed, 28 Aug, 2019 at 3:16 PM